The Role of AI in Pharma Cold Chains

Jun 5, 2025

Miguel Sirvent

CEO

Revolutionizing Pharma Cold Chains: The Role of AI and Emerging Trends

The pharmaceutical industry is undergoing a remarkable transformation, driven by advancements in technology and evolving global challenges. In this insightful conversation from the Gold Secrets podcast, host Miguel Sirvent interviews Aparna, a seasoned consultant with three decades of experience, including 15 years in the pharmaceutical sector. Together, they explore how AI, IoT devices, and robust supply chain strategies are reshaping pharma logistics and cold chain management – critical elements in delivering life-saving medications to patients worldwide.

Lessons from the COVID-19 Pandemic: Building Resilient Supply Chains

The COVID-19 pandemic served as a wake-up call for industries across the globe, particularly in supply chain management. Aparna emphasizes that supply chains must be resilient and adaptable to rapidly changing situations. From geopolitical challenges to rising costs, the pharmaceutical industry faces numerous hurdles that threaten product availability and affordability. The ability to navigate these complexities hinges on the integration of technology and strategic planning.

“Our supply chains have to be resilient. They need to be adaptable to changing situations,” Aparna highlights. “AI, automation, and standardization are the keys to building robust cold chain solutions.”

The Power of AI and IoT in Cold Chain Management

AI and IoT devices are creating significant opportunities to streamline cold chain logistics. By automating data capture and eliminating manual errors, organizations ensure precise monitoring of temperature, humidity, and other critical factors. Aparna describes the role of data loggers as “unsung heroes” that provide real-time data and safeguard product integrity.

  • Data Loggers: These compact devices monitor parameters like temperature, humidity, light exposure, and GPS location, offering a continuous, verifiable record during transportation.

  • Proactive Interventions: Real-time alerts enable stakeholders to address temperature deviations and ensure compliance with regulatory standards.

  • Optimized Processes: Insights from IoT devices help identify inefficiencies and improve packaging, reducing waste and enhancing overall efficiency.

“Gone are the days of relying solely on manual checks. Advanced IoT devices and data loggers are transforming cold chains by ensuring accuracy and traceability”

This automation also makes organizations audit-ready, further enhancing regulatory compliance.

Standardization: A Crucial Pillar for Efficiency

One of the recurring themes in Aparna’s insights is the importance of process standardization. She highlights that many organizations struggle with fragmented processes, which hinder centralization and automation efforts. “If your processes are non-standard, you cannot automate them,” Aparna stresses.

  • Standardizing packaging sizes and labeling reduces logistical errors and streamlines training for personnel.

  • Creating a unified process framework across global sites minimizes delays and ensures consistency.

  • Integration between siloed teams, such as master data management and artwork operations, fosters accountability and collaboration.

Aparna also addresses the challenge of resistance to change within organizations. Leaders often hesitate to adopt automation due to concerns about shrinking team sizes and the need to relearn processes. However, embracing a mindset of accountability and empowerment can drive successful transformations.

Emerging Trends: Autologous and Radioligand Therapies

The pharmaceutical landscape is evolving with cutting-edge therapies like autologous cell and gene therapy and radioligand therapy (RLT). Aparna highlights the unique logistical challenges these therapies pose:

  • Autologous Therapies: These involve transporting a patient’s cells to a manufacturing facility, modifying them, and reinfusing them into the same patient. Any disruption in the cold chain could compromise the therapy’s success.


  • Radioligand Therapies: RLT supply chains handle radioactive substances with short half-lives, requiring end-to-end logistics to be completed within 48 hours. Precision and speed are non-negotiable.

“Maintaining temperature integrity is not just good practice; it’s a matter of life and death,” Aparna asserts. Technology, standardization, and vigilance are pivotal in ensuring successful delivery of these life-saving therapies.

Looking Ahead: Addressing Cybersecurity Risks

As technology becomes integral to supply chain operations, cybersecurity emerges as a critical consideration. Aparna warns that increased connectivity and data handling make cold chains vulnerable to cyberattacks. “Imagine if temperature data is compromised – even if the logistics process was smooth, the product’s integrity is questioned,” she cautions.

Organizations must adopt robust cybersecurity measures to ensure data integrity and safeguard against potential breaches, particularly in high-stakes scenarios like cold chain logistics.

Conclusion: The Future of Pharma Cold Chains

From AI-driven automation to innovative therapies, the pharmaceutical industry is at the brink of a technological revolution. However, success requires more than just adopting new tools; it demands a commitment to standardization, collaboration, and change management.

“By embracing technology, fostering accountability, and addressing challenges head-on, we can create resilient, efficient, and patient-focused supply chains.”

What are your thoughts on the role of AI in revolutionizing pharma logistics? Share your insights in the comments below and join the conversation!

Check the full episode here: